John Carter, Broker / Owner 

Proudly leading our amazing team of management and administrative staff. We serve the over 130 top REALTORS® at our 3 locations in Edmonton and Beaumont, AB. who help you buy, sell and invest in residential and commercial real estate. 
John's role as Broker is a continuation of his involvement as an owner of the brokerage since 2008, and previously as Administration Manager from Oct 2014 to May 2017. Having started his career as a real estate investor while in university, he bought his first apartment building in the last year of his Bachelor of Management degree. Being a selling REALTOR® since 2002, John has grown and managed a team of up to 7, selling residential, condos and commercial investment properties. 

Fun fact: Lived on a 45 foot powerboat yacht for three years as a child in Victoria, BC and still loves sailing or anything on the water. 

Industry Leadership & Community Engagement:  

REALTORS® Association of Edmonton - Audit Committee

RE/MAX of Western Canada - Broker Council 

Uncles & Aunts at Large Edmonton - Board Member & Volunteer 

Canadian Progress Club - Edmonton Downtown - Board Member & Volunteer 

Entrepreneurs Organization - Edmonton Chapter - Member (2016-2020)

Shane Parent, Owner/Manager St.Albert Trail location

Shane's focus is on Associate support and development through one-on-one coaching. He also offers a specialized experience for teams. He has experience managing his own team of REALTORS® for over 10 years, building many successful Associates. His involvement with various coaching programs and a genuine attitude of support is a key asset to those in growth mode. Shane is a current Tom Ferry Coach helping Agents across North America and brings that value to the Associates at RE/MAX River City. 

Fun fact: Is a world champion salsa dancer with his wife Avideh.  

Robert Biddlecombe, REALTOR® / Beaumont Manager

Robert Biddlecombe spent 21 years in Canadian Airlines International. After his early retirement from the aviation industry, he joined a local company in a sales management role and found out that he enjoys giving exceptional customer service.

Robert joined RE/MAX and became a REALTOR® in 2003. Real estate gives him the freedom to do what he loves, working with people to achieve their dreams and serving the community. Why RE/MAX? Because Robert believes in its values. He loves being a part of a team-oriented company with award-winning service and strong ties to the local community of Beaumont and surrounding areas.

He is the former president of Beaumont Business Association, a founding member and past president of Beaumont Cruizers Car Club, and a coach for almost 7 years for the Beaumont Minor Baseball Association.

Fun Fact: First car was a 1965 Ford Mustang and has had a love for classic cars ever since.

Anna Arsenault, Administration Manager 

Anna is responsible for support team supervision and thus all facets of Office Administration including transaction conveyancing and accounts. She is onsite Monday to Friday from 9 am to 5 pm to promptly deal with any issues with your closings as well as any questions you may have regarding Associate financials. Our goal is to resolve any issues in your business quickly and easily for you so you can sell more real estate. 

Fun Fact: Is a proud mom to two taekwondo ninjas!  



This is typically the first impression and interaction with the office. As the smiling, welcoming face to greet you and your clients, we ensure friendly, accurate, and efficient communications and tasking. Answering all phone calls and relaying detailed messages to all REALTORS, timely forwarding all faxes, emails, or packages.  The reception staff handles the processing of listings for all REALTORS and their clients as well as other administrative needs. 

Staff is on-site at the Old Strathcona location and available 9 am to 5 pm Monday through Friday, and currently closed on weekends. This facilitates you and your clients to be able to pick up or drop off deposit cheques, keys, offer paperwork, or other important items. Calls are managed by a member of the office rather than an after-hours paging service, to provide the highest and best level of service and knowledge.

Bobbi Gullion, Reception (Strathcona) 
Fun Fact: My favorite food is Pancakes, but I think the worst thing you can do to a pancake (or a muffin) is adding blueberries.

Olivia Nowlan, Reception (St.Albert Trail) 
I'm a foodie, the key to my heart is a creamy mac and cheese. I love traveling, it gives me some sort of peace and tranquility. If you see me around, don't be afraid to say hi!

John Simpson, Reception (South/Calgary Trail) 
Fun Fact: I used to have a pet turkey that followed me everywhere :turkey:

Annie Schurek – PT Reception

Fun Fact:  I am a Disney fanatic. Disneyland 15 times, Disney world 7 times, and one Disney cruise!

Agent Services Division

A for hire, unlicensed assistant to our REALTORS®. To assist with the processing of listing and deal files, marketing and other administrative task support. 

Find more details here: Agent Services Division

Kyle McKay, Transaction Coordinator 

 Fun Fact: Born and raised in Ontario and is passionate about photography, hiking and coffee. Can eat an entire medium Domino’s pizza in one sitting

Ashley Urban, Reception (Old Strathcona)

Fun fact: Proud Mom to a one-year-old, Isaac. 

Digital Marketing Department

Assisting our REALTORS® with social media and website optimization as well as Google, Facebook and Instagram targeted advertising.

Find more details here: Digital Dept

Sarah Jackson, Social Media & Digital Marketing Manager

Fun fact: Is a part-time DJ with her husband for weddings in the summer. Plus loves coffee so much she has a website and Instagram dedicated to Edmonton's cool cafes.

Conveyancing Department

Manages the accurate and timely processing of all your real estate trades, ensuring exact commissions, and serving as a double check on all paperwork to protect both you and your clients. Communicating with all lawyers with instructions for payment and processing of all trades.

Brandi Cadieux, Senior Conveyancer

Fun fact: Loves meditation and Yoga.

Jessica Senior Conveyancer 
Fun Fact: Coming Soon


Landon Feldberg, Conveyancer 

Fun fact: Loves houseplants, and has over 20 different varieties at home. 

Karma Coleman, Conveyancer   (St.Albert Trail)

Fun Fact - My passion is the Canadian Military and History. I love animals especially dog training and animal behaviour, nutrition and breed education, My mom andI use to breed and show Samoyeds with the Canadian Kennel Club. I've sung the anthem for the Edmonton Oilers twice in my life.


Financial Department

Mariam Muheb - Finance Administrator
Fun Fact: Coming Soon...

Rebecca Viezel– PT Reception & Administration Support

Fun Fact:  She loves all things Freddie Mercury. She is obsessed!

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Data is deemed reliable but is not guaranteed accurate by the REALTORS® Association of Edmonton.