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Agent Support Department
Your for-hire assistant
At REMAX River City, we believe your time is best spent doing what only you can do—building relationships, negotiating deals, and helping your clients succeed. That’s why we created the Agent Support Department: a streamlined service hub built to take administrative work off your plate, so you can stay focused on what actually grows your business.
The difference between “getting by” and thriving often comes down to support. In fact, agents who leverage professional support systems earn significantly more. The value isn’t just in dollars—it’s in peace of mind, better client care, and having time for what really matters. Our goal is to help your business run smoother—and your life feel lighter.
Whether you’re a brand-new associate, a growing team, or a seasoned pro, there's something in this program to help you work smarter, move faster, and stay more organized. This guide outlines the services available through the Agent Support Department. Think of it like a menu—choose what fits your workflow, skip what doesn’t, and know that support is just a request away. Let’s help you do more of what you love, with less of what you don’t.
LISTING SERVICES
PREMIUM Listing Launch
Looking to save time and streamline your listing process? Our Premium Listing Launch Package combines everything you need to take a listing from prep to published in one seamless service. Ideal for agents who want to focus on their clients while we handle the details behind the scenes. 
This package includes all the services outlined in: 
Property Research Prep
Standard Listing Support (incl. Brokerload)
Branded Listing Kit
PACKAGE OPTIONS & PRICING:
Single Listing – $249
Perfect for one-off listings or agents looking to try out the service.
3 Listing Package – $699
Great for agents who list steadily and want ongoing support without committing long-term.
$233 per listing / valid for 90 days
5 Listing Package – $1,099
Best value for high-volume agents who want reliable, consistent support throughout the year.
$219 per listing / valid for 6 months / SAVE $146
| STANDARD Listing SupportKeep your listing compliant, complete, and office-ready without the paperwork pile-up. This service covers what you need to get a new listing properly documented and published on the MLS. We handle the compliance, prepare the paperwork, and upload the listing—so you can focus on your clients while we take care of the backend details. WHAT WE CAN DO:Help with drafting and reviewing: Listing Agreement Consumer Relationships Guide Hold Harmless (if applicable) Dower (if applicable) Setiting up the documents for DocuSign (Note: You must grant us access to your DocuSign account) Assist with FINTRAC or ReallyTrusted Pull the Title (if needed) Brokerload and pull a copy of the Agent Feature Sheet once live Complete the New Listing Checklist Organize, Review and Send ALL required documents to the office PER LISTING $159.00 BrokerloadingLet us handle the data entry—so you can focus on the deal. Our MLS® Listing Input service takes the entire listing upload process off your plate. Whether you're working from a fresh Listing Input Form or referencing a past listing, we ’ll make sure every detail is entered accurately and your property is presented at its best. WHAT YOU'LL GET: Entering all listing details into the MLS system Branded Listing KitReady-to-use, professionally designed, and customized just for you—this kit includes Canva templates for your most important listing moments: Just Listed, Just Sold, Open House, and more. Whether you're sharing on Instagram, Facebook, or email, each template is fully editable, visually cohesive, and tailored to reflect your brand—headshot, logo, fonts, and colors included. What's Included: Coming Soon PRICING:One-Time Setup – $149 A la Carte Templates - $29/Each We will also provide a short walkthrough video showing you exactly how to edit and use your Canva templates—so you can confidently customize and share your marketing materials in just a few clicks. Property Research PrepWalk into every seller meeting confident, informed and prepared to lead. Title search for current ownership details PRICING:$49 DEAL / TRANSATION SERVICESContract-to-Close SupportYou’ve got an accepted offer—now comes the real paperwork. Our Contract-to-Close service is designed to provide comprehensive backend support through the entire conditional period and beyond, so you can stay focused on negotiations and client care—not admin clutter. What’s Included: Everything in the Contract-to-Office service (see below), plus: Monitoring and managing: Waivers, amendments, and addendums  Preparing and scheduling a testimonial request email once firm or post-possession (your choice) PACKAGE OPTIONS & PRICING:Single Listing – $189 3 Listing Package – $529 5 Listing Package – $799 Contract-to-Office SupportOnce an offer is accepted, there’s a lot to keep track of. Our Contract-to-Office Support service helps ensure everything is in order and ready for the office, whether you're on the buyer or seller side of the transaction. We’ll organize the full deal file and make sure all required documents are included and submitted properly. This package includes all the services outlined in: Reviewing and organizing all required documents Completing the Trade Record Sheet Submitting all the paperwork to the office Adding key dates to your calendar for reminders PRICE: $89 Trade Record Sheet CompletionAccurate deal details, filled in and ready to go. This service covers the completion of your Trade Record Sheet, based on your signed purchase contract, so everything is ready for office submission without the hassle. WHAT WE NEED FROM YOU: A signed Purchase Contract Any additional commission or referral info not noted in the contract Agent Feature Sheet One less form to fill, one less thing to worry about. OTHER SERVICESBusiness Card Design & OrderingNeed business cards that look sharp and on-brand? We’ll help you choose from a selection of professionally designed templates and get your cards printed and delivered—without the back-and-forth of designing from scratch. It’s quick, simple, and tailored to you. What’s Included: • Name, title, team (if applicable) • Contact info (phone, email, website, etc.) • Preferred headshot and social handles One round of edits included to make sure it’s just right We’ll order and have it shipped directly to you What We Need From You: Your preferred headshot (high resolution) Updated contact details you'd like included Choice of template (we’ll send options) PRICE: $45 + Printing Costs & Shipping Info (Printing Costs based on volume of cards & finishing) First impressions matter—make yours count with a card that stands out. Classified Ad PostingWhether it’s Kijiji, Craigslist, or Facebook Marketplace, classified platforms still bring real traffic—especially for price-sensitive or investor-focused properties. With our Classified Listing Support service, we handle the posting and weekly refreshing of your listings so they stay visible, active, and competitive. WHAT YOU'LL GET: Weekly posting or refreshing of your listing (4x per month) Package Options & PricingIndividual Listing – $35/month per listing 
 Note: Some platforms may require login access or page permissions for posting. We'll guide you through setup if needed. | 









