List of Canadian Lenders for Mortgage Deferrals

Mortgage Payment Deferrals

Further to the news article on Canada's big banks to allow mortgage payment deferrals, most other lenders are as well. 


Full list of BANK servicing numbers for your clients - Thanks to our in house mortgage Brokers Stefan Cherwoniak & Cheryl Wilkes of DLC Brokers for Life. 


** Call volumes will be very high**
Recommend calling later in the evening or early in the day to avoid long wait times. I’m also saying to our clients if they have the capacity to wait a week or two before calling they won’t be on hold for hours

UPDATE:
To be clear of how deferred payments work, in some cases they get added to the end of the mortgage but as we learned in Ft McMurray some of the banks want that money back before that time. If at the end of their term it hasn't been paid back some will want it then only a few actually just capitalized it into the new mortgage - PLEASE CONFIRM with your bank HOW this will work at your lender.


Here is a list of customer service numbers:


ATB 1-800-332-8383
B2B 1 800 263 8349
BMO 1-877-895-3278
Bridgewater 1-866-243-4301
CIBC 1-800-465-2422
CMLS 1-888-995-2657
Optimum 1-866-441-3775
Equitable 1-888-334-3313
Connect First 403-736-4000
Chinook Financial 403-934-3358
First Calgary Financial 403-736-4000
First National 1-888-488-0794
Haventree 1-855-272-0051
Home Trust 1-855-270-3630
HSBC 1-888-310-4722
ICICI 1-888-424-2422
Manulife 1-877-765-2265
MCAP 1-800-265-2624
Merix 1-877-637-4911
Marathon 1-855-503-6060
RBC 1-866-809-5800
RFA 1-877-416-7873
RMG 1-866-809-5800
Scotia 1-800-472-6842
Servus 1-877-378-8728
Street Capital 1-866-683-8090
TD 1-866-222-3456
Servus CU 1-877-378-8728


Here is the list of websites:

ATB
https://www.atb.com/comp…/…/stories/customer-relief-program/
B2B
https://b2bbank.com/covid19
BMO
https://www.bmo.com/…/person…/financial-relief-request-form/
Bridgewater
https://bridgewaterbank.ca/covid-19/
CIBC
https://www.cibc.com/…/a…/covid-19/financial-assistance.html
CMLS
https://www.cmls.ca/covid-19-update
Optimum
https://www.optimummortgage.ca/en/client-services/covid-19
Equitable
https://www.equitablebank.ca/covid-19
Connect First
https://www.connectfirstcu.com/COVID-19
Chinook Financial
https://www.chinookfinancial.com/relief…
First Calgary Financial
https://www.firstcalgary.com/member-relief-program…
First National
https://www.firstnational.ca/residential/covid-19
Haventree
https://www.haventreebank.com/
Home Trust
https://www.hometrust.ca/statement-from-home-trust-on-covi…/
HSBC
https://www.hsbc.ca/customer-service/covid-19-update/
ICICI
https://www.icicibank.ca/personal/covid/notice.page?
Manulife
https://www.manulifebank.ca/support/financial-relief.html
MCAP
https://www.mcap.com/covid-19
Merix
https://www.merixfinancial.com/marke…/COVID-19-questions.pdf
Marathon
http://marathonmortgage.ca/
RBC
https://www.rbc.com/covid-19/index.html…
RFA
https://www.rfa.ca/covid19
RMG
https://www.rmgmortgages.ca/covid-19
Scotia
https://www.scotiabank.com/…/late…/coronavirus-covid-19.html
Servus
https://www.servus.ca/news/alerts/covid-19/financial-relief
Street Capital
https://www.mystreetmortgage.ca/
TD
https://www.td.com/ca/en/personal-banking/covid-19/

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